This privacy policy applies to the website owned by Tracy Callaghan. We are committed to protecting your personal data and respecting your privacy. This document explains what personal data we collect, how we use it, and your rights.
1.0 Our approach to privacy and data protection
We believe that user privacy and data protection are important. We are committed to:
Protecting your personal data
Being transparent about how your data is used
Never selling, renting, or distributing your personal information to third parties
We only collect and use personal data where it is necessary and lawful to do so.
2.0 Relevant legislation
This website is designed to comply with applicable data protection laws, including:
UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
3.0 Personal information that this website collects and why we collect it
3.1 Site visitation tracking
We may collect basic information about how visitors use the website, such as pages visited and time spent on the site.
Where analytics tools such as Google Analytics are enabled, this data is used to understand website performance and improve user experience. This information is processed in a way that does not directly identify individuals.
You can control or disable cookies through your browser settings or via the cookie consent banner.
3.2 Contact forms and email links
If you contact us using the contact form on this website, we may collect the following information:
- Name
- Telephone number
- Email address
- Message content
This information is used solely to respond to your enquiry or booking request.
To protect the website from spam, we use Google reCAPTCHA. This service may collect information about your device and interaction with the website. For more information, please refer to Google’s privacy policy.
If you contact us directly via email, your information will only be used to respond to your enquiry.
3.3 What data we gather and how we use it
We may collect the following information:
- Name
- Email address
- Telephone number
- Any information you choose to provide
We use this data:
- To respond to enquiries
- To manage booking requests
- To maintain internal records
- To improve our website and services
We do not sell, rent or trade your personal information.
4.0 How we store your personal information
If you submit a form on this website, your personal information may be stored:
In email systems
Within the website database (where form submissions are stored)
We take appropriate measures to keep your data secure.
5.0 About this website’s server
All data transferred between your browser and this website is encrypted using HTTPS. We take appropriate technical and organisational measures to protect data against unauthorised access, loss or misuse.
This website is hosted on servers run within a state-of-the-art data centre located in the United Kingdom.
Some of the more notable security features are as follows:
- The Green Grid industry body, comply with the European Code of Conduct for Datacentre Operators best practice guidelines E
- Externally audited and certified to ISO 9001 (Quality Management), ISO 14001 (Environmental Management) and ISO 27001 (Information Security) standards
- 24×7 security and NOC staff being present, high security perimeter fencing.
- A state-of-the-art IP CCTV system and access control system form part of the comprehensive security arrangements, including man-traps, interlocked doors, and biometric iris scanners.
- High-end fire suppression systems are fitted throughout the entire facility.
- All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
- 2 level firewalls protects our server against attacks and unauthorised access.
For more information about hosting and data security, please contact: info@tracycallaghan.com
6.0 Our third party data processors
We may use trusted third-party services to support the operation of this website, including:
Google (for analytics, where enabled, and reCAPTCHA)
These providers may process data outside of the UK. We take reasonable steps to ensure appropriate safeguards are in place.
7.0 Data breaches
In the unlikely event of a data breach affecting personal data, we will take appropriate action and notify relevant individuals and authorities where required by law.
8.0 Your rights
You have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
To exercise any of these rights, please contact:
9.0 Changes to this privacy policy
This privacy policy may be updated from time to time in line with legal or operational changes. We recommend checking this page periodically for updates.